Note: You need to have "Send As" permissions on the mailbox in question, otherwise any email you send via this method will be returned to you.


Open Outlook

  1. Launch Outlook on your desktop as you normally would.

Create a New Email

  1. Start a New Email:
    • Click on "New Email" from the Home tab.

Display the "From" Field

  1. Show the "From" Field:
    • In the new email window, go to the "Options" tab.
    • Click on "From" in the "Show Fields" group. This will make the "From" field visible in your email.



Choose the Sending Account

  1. Select the "From" Address:
    • Click the "From" dropdown arrow in the new email.
    • If the mailbox you want to send from is already listed, select it from the dropdown menu.
    • If the mailbox isn't listed, click on "Other E-mail Address...".
  2. Select the Email Address:
    • In the dialog box that appears, click on "From..."
    • Find the email address you want to use in the directory, select and click "OK"
    • Click "OK" to confirm.
    • Do NOT type the email address in manually.



Compose and Send Your Email

  1. Compose Your Email:
    • Write your email as you normally would.
  2. Send the Email:
    • Click "Send" when you're ready. The email will be sent from the address selected in the "From" field.

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